Privacy Policy

Return Policy

Items can be returned for the full purchase price plus shipping costs within 30 days of receipt of shipment if bought online or within 30 days of receipt of purchase if bought in a brick-and-mortar store.

Ensure you enclose all pieces when making a return. The correct item must be returned to receive a refund.

Return Process

To return a purchase, please contact us via the Contact Us page on our website.

Refunds

Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from this site - https://instepprotector.com

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Also, when you make a purchase or attempt to make a purchase through the Site, we direct you to PayPal to complete the payment. PayPal collects and handles your payment information including credit card numbers. The Site does not collect or handle payment information.

To facilitate the purchase, the Site will collect certain information from you, including your name, billing address, shipping address, email address, and phone number. This is called Order Information.

Personal Information in this Privacy Policy refers to both Device Information and Order Information.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

Communicate with you.
Screen our orders for potential risk or fraud.
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Sharing Your Personal Information

We do not sell your Personal Information to third parties.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Opt Out

You can opt out of targeted advertisements or marketing communications by sending an email to customercare@290sports.com. Please allow up to 5 business days from receipt of your email for your request to be completed